Grosvenor Casinos, like to call themselves the UK’s best-known casino brand and that’s not without good reason. Their owners, the Rank Group (yes, that man whacking the big gong), have 53 local casino venues up and down the land in addition to their online presence. The companies’ experience with land-based casinos in Britain is quite simply second to none. So when you sign-up online, you know you’re in the best of hands with a company whose reputation is as safe as houses. Let’s check them out.
Bringing the offline experience online
The design and branding of the casino chain translates perfectly online. The effective use of smart, dark colours creates a stylish feel that exudes quality. This is not one of those flashy, in your face, sites, all full of lurid colours. Grosvenor is definitely staying classy here.
Unsurprisingly, with the brand looking to create that true casino experience online, the live dealer casino is one of their main focuses. Powered by Evolution Gaming, in addition to the standard live offerings, they have their own exclusive branded UK based casino studio featuring various Roulette and Blackjack tables.
The overall quality was good, Flash slowed things down a tad on a desktop but on mobile and app streaming and placing bets was perfect. The whole thing felt distinctly a cut above the average. I particularly liked having those exclusive tables available.
Computer-based table and card games are also available. You’ll find Blackjack, Roulette, Video Poker and more. There’s not quite the variety you might find elsewhere. However, they are solid offerings that play well and complement the live dealer tables.
UK Poker Specialists
Another area Grosvenor excels in is Poker. While my site tends to concentrate on slots and table games at casinos, I definitely think it’s worth mentioning Grosvenor’s poker pedigree.
In 2007, they launched the Grosvenor UK Poker Tour, the largest one in the country, where you’ll find numerous tournaments and events locally every week. So moving online they’ve focused on transferring the excitement of the tour onto your PC and mobile. Both amateur and pro players will find lots to interest them with a variety of promotions and bonuses, plus satellite tournaments.
The poker room can be accessed directly through your phone browser or the mobile apps. On your PC it does require downloading the client software, something I’m usually not in favour of since browser technology has improved greatly in recent years. However, since it’s Grosvenor, with their iron-clad reputation, I really don’t think it’s anything to be concerned about.
It’s not just about table gaming
Fans of games away from the tables are certainly well catered for too. With some of the biggest and best software providers including IGT, Evolution Gaming, Novomatic, Realistic Gaming, OpenBet, Blueprint Gaming and Microgaming and more, the choice is wide and varied.
The newest slot tiles are highlighted on-site. Plus, you can find out what’s hot and your favourites. Also, there’s the Game of the Week, which on my last visit was Seth McFarlane’s Ted.
While checking out the full list of titles can take a bit of time to scroll through, there’s a handy search bar in the top right-hand corner. So you can quickly find the title you’re looking for and get into the action.
All games can be tried out first before you part with your cash. Also, there’s a ton of useful game info available if you click the ‘find out more’ link. There’s how to play/rules, the various features and importantly the Return To Player percentage (RTP). This is an area a lot of casinos seem to forget. Nice job guys.
If in addition, you feel like a bit of sporting action, they have a full sportsbook featuring the all big games in Football, Rugby and Cricket. Plus, Golf and Tennis tournaments, boxing matches and all the horse racing. It’s a nice added feature that fits well their casino offerings.
Welcome bonus with a great winning chance
While the size of the regular welcome bonus is unlikely to get your pulse exactly running, unlike many online sites you actually have a seriously good chance of winning and actually cashing out!
For a £20 deposit, you get £20 free, a 100% match, with only a 5x wagering requirement, that’s excellent. Now I haven’t found any info about specific game restrictions but be aware even money bets like red or black on Roulette aren’t allowed.
While you’re playing with the bonus all monies will go into the bonus balance and you get 30 days to complete your wagering. That won’t be any trouble at all. Make sure you check their terms and conditions before joining. You can find the T&Cs for this offer at the bottom of this page. The offer is, of course, only available to those over 18. Please gamble responsibly – BeGambleAware
As well as the welcome bonus, you’ll find various weekly promotions offering things like cash prizes, cashback and more.
Marvellous on mobile
As mentioned earlier, the mobile experience is excellent, everything just works like it should. I had a couple of minor issues, one with the Android app which had a problem initially finding my location. A quick reboot of my Samsung tablet and we were in business, no problems. The ReCaptcha login requirement, which is also on desktop, can be a little fiddly to complete. Having said that it is good Grosvenor make use of additional security measures since that creates another layer of site protection stopping any nasties getting into their system and your account.
Security and Privacy to the fore
Licensing, security and privacy are something they take very seriously. Backed by the UK Gambling Commission and the Alderney Gambling Control Commission, they’ve got the gold standard in world casino licensing. Sitewide Grosvenor uses SSL 256-bit encryption verified by market-leading security experts Symantec, that’s as strong as you’ll likely find. Also, they make it clear they never sell or rent out player details. All this just adds to the feeling of trust. As they say themselves, ‘you’re in safe hands’.
For deposits and withdrawals, they accept the most popular and best payment methods. So you’ll find Visa and Mastercard, together with Skrill, Neteller, Paypal and PaySafe. The quoted payment speeds are pretty standard for the industry. I’ve found card withdrawals in my account after a couple of days. With my recent Skrill withdrawal, the money was there in just about 8 hours. Pretty decent.
I’ve not seen any issues with ID or verification. It looks as though they’re able to authenticate and verify British customers using systems such as the electoral roll and other records.
Loyalty is fully rewarded
There’s a lot to be said for loyalty and Grosvenor agree. You can build up Play Points, both online and at your local casino, which can be put towards cash and other rewards. That’s a really good idea and will keep players coming back as being a customer is clearly valued.
For those who like a bit of VIP treatment, there’s the Grosvenor Black Card. Again it’s available online, on mobile and in your local club. The member benefits on offer include enhanced Play Points, a personal account manager, invite-only events, hospitality and exclusive bonuses both online and in the casino. With previous VIP events including Cheltenham, Royal Ascot and matches at Wembley, clearly, the Black Card equals some red carpet treatment!
Grosvenor’s years and years of gaming and casino experience both online and off creates a strong dedicated brand that is hard to beat in the UK market. They have successfully transported both the experience and thrills of the land-based casino environment to the web.
Their exclusive live casino and poker games are the standout ingredients, backed up with a strong selection of slots and other table games. The trust of their bricks and mortar establishments is replicated online with leading security encryption and British based licensing.
They are not one of those fly-by-night merchants, here today and gone with your cash tomorrow. You know you’re dealing with a trusted brand.
Grosvenor is close to being the ultimate all-round casino with something for everyone. That put’s them into the ‘highly recommended‘ category. Definitely worth signing up here today
What’s your experience been with Grosvenor? Do you enjoy both their online and local casinos? Let me know in the comments, or get in touch via email.